FAQs

The identity document (ID) must have been issued by a federal, provincial, territorial or state government authority and must be valid (not expired). To be considered an acceptable ID in Canada, the valid identity document must include a name, date of birth, photo, and signature.

Here are some examples of valid Canadian government-issued identification documents:

• Passport (or equivalent foreign passport)

• Canadian provincial or territorial driver’s licence

• Canadian provincial or territorial government identification card or photo card

• Canadian citizenship card with photo

• Canadian permanent resident card with signature

Certain ID documents have no address information. In such case, a current proof of address will be required, including a letter or document from a government (federal, provincial, territorial etc.), or a statement from a financial institution (bank account, credit card, mortgage contract), or utility bill etc., while a post office box address is not acceptable.

In addition to a valid driver’s license or photo card that can be a proof of your residence, below are some examples of acceptable proof of address documents, which must confirm both your full name and your address printed on it and with a date issued/printed currently within last 3 months:

• Letter from the government (e.g. CRA)

• Property tax receipt

• Bank statement (e.g. credit card, mortgage)

• Utility bill (e.g. electricity/gas/water, phone)

• College enrolment papers (if student)

• Other statement, contract, or agreement etc.